Exchanges and Returns

Your satisfaction with your purchase from Wedgit Online is important to us.  If you are not completely satisfied, you can return the product to us, and we will repair / replace it, or refund you, subject to the following terms:

  1. Damaged on Delivery
    1. Please notify us within 7 days from purchase (quote your date of purchase and order number).
    2. We will arrange for the collection of the product from you.
    3. After inspection and validation of your return, we will repair / replace the product free of charge, or refund you with the purchase price of the product (if that is your preference).
  2. Defective products
    1. In the unlikely event of the product being defective, notify us to arrange collection, within six months of purchase (quote your date of purchase and order number).
    2. After inspection and validation of your return, we will repair / replace the product free of charge, or refund you with the purchase price of the product (if that is your preference).
    3. The following will not be deemed defective:
      1. Damage arising from incorrect usage, negligence or abuse.
      2. Wear and Tear damage.
  3. Unwanted products
    1. Unwanted products may be returned to us within 14 days from purchase if the products are undamaged, and still in original undamaged packaging.
    2. Notify us to arrange collection.  Courier costs for the account of the returning party.
    3. After inspection and validation of your return, we will refund you with the purchase price of the product.

Feel free to contact us should you have any questions in this regard.